Privacy Policy for Techruze.com

Techruze.com (“we,” “us,” or “our”) respects the importance of protecting the privacy of our users (“you” or “user”) and is committed to transparency in how we handle your personal information. This Privacy Policy explains what data we collect, how it is used, and the safeguards we have in place. By using our website (“Website”) or accessing our services, you accept the terms of this Privacy Policy.

1. Consent

By visiting our Website, providing information to Techruze, or using our services, you consent to the collection, use, and handling of your personal information as described in this policy.

1.1 Communication Preferences: We may communicate with you through email, messages, or calls regarding your orders, updates, or services. You may also choose to receive notifications about our new products and promotions. If you prefer not to receive promotional messages, you can opt out anytime.

1.2 Updating Information: You are responsible for keeping your personal information current. To update, modify, or request deletion of your information, please contact us at [email protected].

2. Data Collection

We collect data to improve our services and respond to your needs, including:

Personal Information: This may include your name, email address, and phone number, collected when you register on our Website or use our services.
Non-Personal Information: We may collect data such as your IP address, browser type, and interaction history with our Website to understand user preferences better and enhance your experience.
Google Authentication Data: If you choose to authenticate with Google, we collect specific information as authorized by you to facilitate CRM operations. This includes scopes for sending and receiving emails in our CRM system, such as:
- ./auth/gmail.send
- mail.google.com/
- ./auth/gmail.readonly

3. Use of Collected Information

We use collected data responsibly for the following purposes:

Responding to your inquiries and fulfilling service requests
Enhancing and customizing Website functionality
Communicating updates, service alerts, and promotional offers (if opted in)
Conducting research to improve our offerings
Maintaining compliance with legal obligations and policy terms
CRM Functionality: Information collected through Google authentication is specifically used within our CRM to enable sending, receiving, and managing emails for service-related communications.

4. Data Sharing and Disclosure

Your data may be shared only in limited circumstances:

Within Techruze: Information may be accessible to authorized personnel for legitimate purposes, such as customer support and service fulfillment.
Legal Requirements: We may disclose information if required by law, such as in response to lawful requests by public authorities or to comply with legal processes.
Business Transfers: If Techruze is involved in a merger, acquisition, or asset sale, your data may be transferred, ensuring continued protection under this policy.

5. Data Retention

We retain your data only as long as necessary for legitimate business purposes and compliance with legal requirements. Typically, personal data is retained for up to five years, unless a longer period is required by applicable laws.

6. Data Security

We implement industry-standard measures to protect your data against unauthorized access or misuse. This includes using secure servers, encryption, and access controls. Despite our efforts, no online service can fully guarantee complete security, so we advise you to take necessary precautions when sharing information online.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page for any updates. Continued use of our Website implies acceptance of the modified policy.

8. Contact and Grievance Handling

If you have questions, concerns, or complaints regarding our Privacy Policy, please contact our designated Grievance Officer:

Email: [email protected]

This version is streamlined for clarity, covers essential privacy practices, and remains fully original for Techruze.com.